Cover story
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Measuring Performance Across the Value Chain
by Alok Pathak and Kenny Li
A new discipline, called supply chain performance management
(SCPM), offers a structured way for businesses to identify and
address performance issues at various levels of the business, as well
as across the value chain.
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Features
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How to Get Supply Chain Value Fast
by Kelly Thomas
Even the most complex projects can
be tackled in an incremental fashion
to achieve results quickly—using a
“business release” approach and
managed services.
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The Case for Knowledge Process Outsourcing
by Anand Iyer
Many supply chain organizations are turning to outsourcing various capabilities—from information technology outsourcing (ITO) to
business process outsourcing (BPO)
to knowledge process outsourcing
(KPO)—requiring multi-location
teams to work together effectively.
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Overcoming the New Demand Uncertainty
by Robert Anson
Today’s new international marketplace
demands that suppliers and
manufacturers create a more open
and honest relationship—one that
acknowledges demand variations,
and shares risks and rewards with
both businesses.
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Managing the Human Element
by Michael Levi
Today, we know that people will
change because they are offered the
right incentives—and this means
that we must align our numerical
objectives with the human rewards
that will ultimately drive our
businesses toward results.
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Case studies
Meeting (and Exceeding) Customer Expectations at Teich AG
by Jon Kemp View Online | Download
Departments
Perspective: 20 Years of Innovation at i2
by Sanjiv Sidhu View Online | Download
Interview: Buying It Right at Sprint.An interview with Michael Hahn
by Victoria Cooper View Online | Download
Opinion: How (and How Often) Do You Measure Supply Chain Results? Interviews with
Fairchild Semiconductor, Emerson,Timken Steel Group, and MIT Supply Chain 2020
by Michael Cohen View Online | Download
Focus: Leveraging POS Intelligence to Improve Retail Flow-Through
by Amarnath Thombre and Sanjiv Sidhu View Online | Download
Viewpoint: The Power of Many: User Groups Spur Professional Growth
by Kirsten Monberg View Online | Download
News Briefs: Supply Chain Management Leadership Garners Praise
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Guest Column: Total Channel Management Demands a Dynamic Partnership
by Michael Aguilar View Online | Download
Inside i2: Our Innovation, Your Results
by Hiten Varia View Online | Download
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