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Order promising is
the process of taking a distributor customer request for a
product configuration and providing an accurate delivery date
for that request. Order promising may also provide alternatives
and tradeoffs for the distributor or customer to consider.
These tradeoffs may include time (delivery date), product option content,
and price. The promise date is derived by directly scheduling
the product against inventory (locate-to-order), the sequence
and master schedule (configure-to-order), and the production
plan (build-to-order), within the industrial manufacturer's
allocation policies.
Capabilities
of the i2 solution for order promising can include:
- Incorporation with i2 Configurator or with the customer's existing configurator
- Promising against inventory (locate-to-order)
- Promising against the sequence and master schedules (configure-to-order)
- Promising against the production plan (build-to-order)
- Partial promises (different product content with different timeframes and prices)
- Dynamic "drop-in" scheduling
- Progressive specification freeze for configurable products – reconfiguration rules for different options, attachments, or materials that have different supply lead times
Benefits
of the i2 solution for order promising can include:
- Increased revenue and customer satisfaction
- Accurate and reliable promise dates
- Reduced customer "walkaways"
- Reduced finished goods inventory
- Increased production throughput (salable output)
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