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Demand Fulfillment
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i2 Demand Fulfillment
i2 Demand Fulfillment is a high-performance, world-class order promising solution designed to increase order capture, enhance delivery confidence, enable full supply utilization, and deliver exceptional customer service. The solution can be used in all buy/sell transactions where the question of product availability must be answered quickly.
The proven effectiveness of the solution results from its rich supply chain model, extensive representation of business rules, and optimized supply/demand matching techniques. When promising an order, i2 Demand Fulfillment exploits its highly accurate picture of available supply. The flexible allocation of the supply to the demand channels ensures exceptional customer service levels and excellent business results.
“We saw major improvements in on-time delivery when we implemented Demand Fulfillment. Clarks also has realized improvements in its planning and forecasting processes from Demand Planner, while Supply Chain Planner has given us a tremendous visibility into our work-in-process and manufacturing constraints. That has enabled us to make accurate customer order promises that we can now fulfill, all while lowering our inventory.”
Vice President of Information Technologies
The Clarks Companies, North America
Success Story: Keeping a Strong Foothold on Customer Service
Video Testimonial: Planning for accurate promise dates
Key capabilities of i2 Demand Fulfillment include:
- Supports available-to-promise (ATP), capable-to-promise, and configure-to-order processes with extensive flexibility for modeling manufacturing constraints
- Supports advanced forecast profiling and netting, converting forecast demand from a hierarchical market-oriented view to a manufacturing-oriented view for supply planning
- Supports allocated ATP by providing extensive flexibility for modeling customer and/or product reservations by leveraging intelligent decision making that respects and changes allocations during order promising
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